Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at archsuhel@gmail.com. Please note that returns will need to be sent to the following address: [INSERT RETURN ADDRESS]

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at archsuhel@gmail.com.


Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.


Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.


Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.


European Union 7 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.


Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at archsuhel@gmail.com.

Last Updated: 25 May 2026

At ChudiBazar, customer satisfaction is important to us. We strive to deliver high-quality products. Please read our Return & Refund Policy carefully before placing an order.

1. Return Eligibility

Due to the nature of bangles, jewellery, and fashion accessories, returns are generally not accepted for reasons such as:

  • Change of mind
  • Wrong selection by customer
  • Color preference issues
  • Minor size variation or fitting preference

However, return/replacement requests may be accepted only in the following cases:

  • Product received is damaged
  • Product received is defective
  • Wrong product delivered
  • Missing item in package

2. Damaged / Wrong Product Claims

If you receive a damaged, defective, or incorrect product, you must contact us within 48 hours of delivery.

To raise a claim, please share:

  • Order ID
  • Product opening video (mandatory)
  • Clear photos of the product and packaging
  • Description of the issue

Important: Claims without an unboxing/opening video may not be eligible for approval.

3. Replacement Policy

If your request is approved:

  • We may provide a replacement product, subject to stock availability.
  • If replacement is unavailable, a refund/store credit may be issued at our discretion.

4. Non-Returnable Products

The following items are non-returnable/non-refundable:

  • Used products
  • Products damaged after delivery
  • Customized or special-order items
  • Products returned without original packaging
  • Products reported after the claim period

5. Refund Process

If a refund is approved:

  • Refunds will be processed to the original payment method within 5–7 business days.
  • COD orders may be refunded through bank transfer, UPI, or store credit.

Processing time may vary depending on your bank/payment provider.

6. Order Cancellation

  • Orders can only be cancelled before dispatch.
  • Once shipped, cancellation requests may not be accepted.

7. Return Shipping

In approved cases:

  • If the issue is from our side (damaged/wrong item), return shipping cost will be borne by ChudiBazar.
  • In other cases, return shipping charges may apply.

8. Quality & Color Disclaimer

We try our best to display accurate product colors and designs. However, slight differences may occur due to:

  • Screen resolution
  • Photography lighting
  • Device display settings

Such minor variations shall not be considered defects.

9. Contact Us

For return/refund assistance, contact us:

ChudiBazar
Website: chudibazar.in
Email: [archsuhel@gmail.com]
WhatsApp/Phone: [9996661174]